Create and manage tax rates that apply to work order line items and invoices. Set a default tax rate and add multiple tax options for different jurisdictions or service types.
Before you start:
- You must be logged in as an administrator.
- Know the tax rates applicable to your business (state, county, city, etc.).
How to Access
Navigate to Settings → Company → Tax Config.
Viewing Your Tax Rates
The Tax Settings page displays a grid listing all tax rates you have created. Each row shows the tax Name, Rate (%), and whether it is the Default tax.
Adding a New Tax Rate
- Click New Tax in the toolbar.
- Enter a Name for the tax (for example, "State Sales Tax" or "County Tax").
- Enter the Rate as a percentage (for example, 7.5).
- Click Save.
Result: The new tax rate appears in the grid and is available when creating work orders and estimates.
Editing a Tax Rate
- Click the Edit button (pencil icon) on the row you want to modify.
- Update the Name or Rate as needed.
- Click Save.
Setting a Default Tax Rate
- In the Default column, toggle the switch for the tax rate you want to use as the default.
Result: The selected tax rate is automatically applied to new work order line items. You can always override the tax on individual line items.
Tip: If you operate in multiple tax jurisdictions, create a tax rate for each one. When creating a work order, you can select the appropriate tax rate for the customer's location.
Deleting a Tax Rate
- Click the Delete button (trash icon) on the row you want to remove.
- Confirm the deletion in the dialog that appears.
You cannot delete a tax rate that is currently set as the default. To delete it, first set a different tax rate as the default.
Next Steps
- Estimate Settings — configure estimate approval notifications.
- Products & Services — set up your product catalog with pricing.
- PDF & Branding — customize how taxes appear on your PDF documents.