Field Promax Tutorials & Guides

Getting Started

New to Field Promax? Start here for a quick setup guide and your first work order walkthrough.

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Company Setup

Configure your company information, work order settings, and customize your experience.

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User Management

Add team members, set roles and permissions, and manage customer portal access.

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Manage Lists

Set up products, job types, vendors, skills, and other reference data.

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Integrations

Connect QuickBooks, Xero, Stripe, Google Calendar, and other tools.

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Customers & CRM

Manage your customer database, history, and customer portal.

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Estimates

Create, send, and manage estimates with customer approval workflows.

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Work Orders

Create and manage work orders from start to finish.

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Dispatch & Scheduling

Schedule jobs on the calendar, dispatch service providers, and track locations.

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Invoicing & Payments

Generate invoices and collect payments online or manually.

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Projects

Organize multi-phase jobs with budgets, phase tracking, and progress billing (pay applications).

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Purchase Orders

Create and manage vendor purchase orders with receiving and payments.

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Marketing

Run email campaigns, drip sequences, and AI-powered marketing automation.

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Leads

Capture and qualify leads with custom forms and pipeline tracking.

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Referrals

Set up referral programs and track customer referrals.

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Timekeeping

Track time, manage PTO, approve timecards, and integrate with payroll.

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Equipment

Catalog equipment, attach to work orders, and track maintenance history.

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Mobile App

Use Field Promax on your phone for work orders, GPS, signatures, and more.

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Dashboard & Reports

View business analytics, run reports, and use AI-powered insights.

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Notifications

Configure email and SMS notifications for your team and customers.

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Additional Tools

Access job costing, checklists, expenses, custom pricing, and team tools.

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Account & Billing

Manage your subscription plan and account settings.

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Troubleshooting & FAQ

Find solutions to common issues and workflow tips.

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